Uber has launched a new courier service in Prague, allowing residents to send parcels across the city with ease and transparency.

The delivery process works much like booking a ride—users can schedule pickups directly in the Uber app, and they’ll know the price in advance, regardless of the parcel’s size or weight, as long as it meets the service conditions.

According to a statement from the company, the cost of using the courier service will be comparable to UberX, Uber’s most affordable ride option.

To use the service, the sender simply selects “Courier” in the Uber app, agrees to the terms, and enters key information such as the recipient’s name and drop-off address. The sender then meets the driver at a selected pickup location to hand over the parcel.

Once dispatched, both sender and recipient can track the package in real-time via the app. Even if the recipient doesn’t have the Uber app, they’ll receive an SMS link to follow the parcel’s journey. When the delivery is completed, both parties are notified automatically.

The new service comes with some restrictions. Packages must not exceed 15 kilograms, and their value must be under 2,500 CZK. Items such as weapons, alcohol, drugs, prescription medications, cash, and perishable goods are prohibited.

For now, the service is available only in Prague, but Uber plans to roll it out in other Czech cities where it operates. “Drivers will benefit from this new feature, as it gives them an opportunity to boost their earnings by handling package deliveries,” said Štěpán Šindelář, Uber’s operations manager for the Czech Republic.

Uber has been present in Prague since 2014 and has since expanded to Brno, Ostrava, Pilsen, Olomouc, Hradec Králové, and Pardubice.

It faces competition from other ride-hailing and delivery platforms in the Czech Republic, including Estonia-based Bolt and local startup Liftago, both of which offer similar services. Liftago also provides courier deliveries, while Bolt operates a food delivery platform.

Would you like us to write about your business? Find out more