May 23, 2025

Prague Pool Denies Entry to Woman in Burkini Over Hygiene Rule

Prague Morning

A woman wearing a burkini was denied access to a Prague swimming pool this spring, despite the swimwear being allowed during the summer months.

The incident occurred at the wellness facility of Hotel Step and has since gained attention after a video surfaced on social media, drawing criticism and raising questions about discrimination and hygiene policies.

The video, initially posted on TikTok in April by an English-speaking user who identified the woman as his sister, showed a group of Muslim women at the pool entrance.

It then cuts to a sign listing approved swimwear, which includes full-body suits such as burkinis. However, the pool’s rules only allow such attire during July and August, citing hygiene reasons.

According to Josef Vítovský, director of the Prague branch of Infinit, which operates the hotel’s wellness center, the staff acted according to established rules. “Yes, we were aware of the situation. Our staff notified their supervisors immediately, and we reviewed it internally,” he said.

Vítovský explained that the rule banning full-body swimsuits during most of the year stems from hygiene standards aimed at preserving water quality. “These swimsuits cover a larger surface area, which can trap more dirt or contaminants. Additionally, it’s impossible to verify whether additional clothing is worn underneath, which could further impact water cleanliness,” he noted.

The hotel insists that the policy is not rooted in religious bias but is instead based on public health protocols. “We reject any suggestion of discrimination. Our goal is to protect the health of all guests,” Vítovský emphasized. He also added that the hygiene measures are outlined in the pool’s public rules and on its official website.

The controversy intensified when the video was reposted on X (formerly Twitter) in May, sparking reactions from Czech users and beyond. Vítovský stated that after the woman was turned away, her companions threatened to share the footage online and accuse the staff of racism.

“We stand by our team’s response. They followed the rules, even under pressure,” he said.

The reason burkinis are permitted in July and August, Vítovský explained, is due to reduced pool usage and enhanced water treatment procedures during those months. “We carry out more frequent water changes, filter cleanings, and chemical treatments in summer. This elevated maintenance level is costly and not feasible year-round,” he said.

He expressed regret over the customer’s experience but maintained that the rules are enforced fairly. “We understand that this is a sensitive issue, and we want to reiterate that our decisions are made solely based on hygiene and operational requirements,” Vítovský concluded.

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