Prague’s public transport system continues to earn strong approval from the people who use it daily, even as pressure grows on capacity and fares.

A new survey suggests most residents and commuters consider the network reliable, accessible and worth the cost.

More than three-quarters of respondents said they were satisfied with public transport in the Czech capital, according to research conducted by the agency Stem/Mark among over 1,000 Prague residents and people traveling into the city from surrounding areas.

Buses emerged as the most widely used mode, with roughly one in three passengers relying on them. The metro followed, used by 28 percent, while trams accounted for 26 percent.

For many, however, a single ride is not enough. Around three-quarters of commuters reported having to transfer at least once on their journey to work or school.

Travel habits differ sharply for those living outside the city. In the Central Bohemian Region, more than half of commuters said they drive into Prague. About a third combine suburban trains or buses with the city’s public transport system, while only a small share rely exclusively on Prague’s network.

The annual transport pass remains the dominant choice for regular riders. Two-thirds of respondents said they would accept a price of 4,000 crowns or more per year, above the current cost of 3,650 crowns. Expectations of rising fares are already widespread.

Eight out of ten people anticipate an increase this year, estimating it at around 13 percent, while roughly 40 percent were already aware that prices had gone up at the start of the year.

When asked what works best, passengers pointed to the system’s speed and the density of its routes. Both were cited by more than a third of respondents. Reliability, even during heavy traffic, was another key factor. Nearly half of regular users also praised the clarity of schedules and route information.

Seasonal touches, such as decorated vehicles during the Christmas period, along with newer trains and courteous drivers, were also mentioned.

Still, the survey highlights ongoing frustrations. Older passengers said frequent route changes make travel more difficult. Students pointed to delays, while parents with children noted a lack of low-floor vehicles, which can make boarding harder with strollers.

In a broader annual ranking of Prague’s municipal services, public transport placed fourth with a score of 8.18 out of 10. City officials say the result reflects years of investment in upgrades and passenger comfort, though the findings suggest expectations among riders remain high.

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