The Czech Telecommunications Office (ČTÚ) will launch a price and quality index for mobile services in February.
The index will compare calls, SMS, and data services. For fixed location services (ie fixed lines), the consumer will be able to to compare the prices for calling, internet, and television services.
At the same time, the ČTÚ is also preparing a decree, the aim of which is to determine the scope, form and manner of transmitting information from operators for the purposes of operating this tool.
In recent years, domestic prices of telecommunications services, especially mobile data, have been criticized by some government officials as being higher than elsewhere in Europe.
According to a 2018 EU Commission analysis, the average EU customer spends around 33 Euro on 20 GB of data, while Czechs would have to pay almost 55 Euro for the same amount.
A 2017 study by the organization telefonujici.cz found that mobile tariffs in the Czech Republic were on average 79% higher than the EU average.
The arrival of a fourth nationwide operator was supposed to contribute to their reduction. In the end, the three Czech mobile operators (Vodafone, T-Mobile, and O2 Czech Republic) won frequencies in an auction linked to future next-generation 5G networks.
As of this year, operators must state in contracts the exact Internet connection speed provided.
There are about 15 million active SIM cards in the Czech Republic. Almost 3.3 million customers use the Internet connection via fixed networks.